Inside SocialSure Payment Protection

Creator revenue is unpredictable when a brand deal goes dark. SocialSure flips that script by turning every approved brief into a monitored, enforceable contract. Here's how the workflow comes together for our customers and why it reduces unpaid invoices by 68% on average.

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1. Capture the deal before you hit record

Every SocialSure plan above Free includes unlimited storage for deal records. Submitting the Payment Protection form takes ~90 seconds and captures:

1. Who – brand name, contact email, and legal entity.
2. What – deliverables, asset ownership clauses, and exclusivity windows.
3. How much – milestone amounts, payment rails, and due dates.
4. Proof – contract links, scopes, or even WhatsApp screenshots.

“It feels like I finally have a paper trail that a brand can’t ignore.” — Tanvi Arora, Lifestyle Creator (320k across IG + YouTube)

We automatically generate a case ID and share it with the brand so everyone knows the deal is being monitored.

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2. Automated monitoring + human escalation

Once the due date is logged, SocialSure watches for three signals:

• Payment confirmation (manual mark-as-paid or Razorpay webhook)
• Creator check-ins (a single click if funds are late)
• Inbox alerts (our AI legal assistant reads brand replies for risk cues)

If a problem is detected, our legal ops team steps in. Below is the internal SLA we share with customers.

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3. Structured escalation paths

Depending on the plan, we escalate in progressively firmer waves:

1. Reminder diplomacy – polite brand nudges referencing the shared case ID.
2. Evidence packet – we package deliverables + contractual clauses.
3. Collections partner – for Payment Protection & Elite tiers we loop in a collections partner with jurisdiction-specific language.

Creators always see a timeline inside the dashboard so nobody wonders “what’s next?”

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4. Revenue intelligence for your next negotiation

Payment Protection also fuels SocialSure’s “Protected Value” metric. It sums the total rupee value of active cases and surfaces:

• Average payout time by industry
• Which agencies stall most frequently
• How many briefs are in review vs. resolved

Use those insights when you quote your next fee. Nothing beats telling a brand, “We’ve already documented what good looks like—let’s make sure payments match it.”

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Ready to lock in your next launch?

SocialSure Payment Protection isn’t just paperwork—it’s leverage. Protect the deal before you hit publish, and you’ll spend the launch week on creative, not collections.

Need a live walkthrough? Jump into the dashboard and submit your next brief, or book a 15-minute review with our team.